Unavailability of products

Modified on Sat, 11 May 2024 at 12:17 PM

Sanaulla will contact you via email to inform you about the unavailability of a product in your order unless the problem is urgent or an emergency. 

If the shipment of the order is delayed due to the unavailability of a product then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. 

Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may get the order canceled and receive a refund for any products you have paid for but not received.

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