Customs: Duties & Delays

Modified on Sat, 11 May 2024 at 12:33 PM

Sanaulla is not liable to pay for any customs duties or charges applied by the recipient's country on the arrival of the shipment.

The payment of duties and taxes are the responsibility of the receiver i.e. the person who purchased the goods, not the shipper.

Sanaulla is exempt from the responsibility in the case of order delays due to being stuck at the customs clearance or any additional charges for checking, repacking, or clearing duties charged by the customs of the subject country.

In case a customer provides incorrect shipping details, the shipment update charges will have to be borne by the customer once the order has been shipped.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article